Global Security Operations Analyst

Company: Gap Inc.
Location: San Francisco
Posted on: May 3, 2025

Job Description:

About Gap Inc.
Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials.
This simple idea-that we all deserve to belong, and on our own terms-is core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Ready to learn fast, create with audacity, and lead boldly? Join our team.
About The Role
In this role, you will embody Do The Right Thing by protecting People, Assets, and Brands. You will work in an energized, fast-paced environment focused on creating a safe environment for our employees, teams, and customers; this is critical to driving our Brand Power, Enduring Customer Relationships, and exuding our commitment to Team and Values. You'll need to understand the big picture strategy and work with cross-functional teams and external partners.
What You'll Do

• Support Asset Protection strategies, standards, and processes using a customer-centric mindset to deliver results, drive store sales, and maximize efficiencies and productivity.
  
• Responsible for the consistent, effective execution of Asset Protection to protect stores, distribution centers, and assets.
  
• Identify and mitigate risks for an evolving business environment.
  
• Leverage data gained through process evaluations and Brand data research to influence investigative direction and management.
  
• Facilitate daily operations of the GSOC, including risk intelligence, incident/crisis management, response to building intrusions, emergency communication, supply chain resilience, travel security, and physical security measures.
  
• Participate proactively in the intelligence function, preparing and distributing global risk intelligence products to identify and mitigate potential business risks.
  
• Maintain vigilance by monitoring open-source intelligence, social media platforms, and internal intelligence tools for potential threats.
  
• Track global geopolitical events that could impact travel, events, or operations, providing timely reports.
  
• Lead responses to life safety incidents, coordinating with security teams.
  
  Who You Are
  
  
• Experience using data to tell stories and implement solutions.
  
• Ability to collaborate with stakeholders to support Asset Protection strategies, negotiate, and build consensus.
  
• Experience in customer service or high-pressure, multitask environments.
  
• Ability to learn quickly and apply knowledge immediately.
  
• Present problem analysis and solutions creatively and logically.
  
• Must pass the CritiCall test, assessing multitasking, prioritization, map-reading, memory, comprehension, data entry, and decision-making skills.
  
• Experience with risk monitoring and mass notification tools (e.g., Everbridge, Dataminr, ISOS) is a plus.
  
• 1-3 years of GSOC or similar experience preferred.
  
• Proficient in Microsoft Office and Windows OS.
  
• Strong knowledge of physical security, information security, and emergency operations.
  
• Experience with access control and alarm systems (C-CURE experience is a plus).
  
• Flexibility to work various shifts, including weekends and holidays.
  
• Experience with video surveillance, incident management, and risk monitoring.
  
  Benefits at Gap Inc.
  

• 
  
• 50% merchandise discount at our brands, 30% at Outlet.
  
• Competitive Paid Time Off.
  
• Monthly volunteer hours.
  
• Extensive 401(k) with company match.
  
• Employee stock purchase plan.
  
• Medical, dental, vision, and life insurance.
  
• Additional benefits details available.
  
  Gap Inc. is an equal-opportunity employer committed to diversity and inclusion. Recognized by Forbes as one of the World's Best Employers in 2022.
  Salary Range: $57,400 - $73,300 USD. Compensation varies based on qualifications, experience, and location.
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Keywords: Gap Inc., Rohnert Park , Global Security Operations Analyst, Professions , San Francisco, California