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After Hours Behavioral Intake Counselor -

Company: UnitedHealth Group
Location: Rohnert Park
Posted on: May 14, 2022

Job Description:

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration, and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)If you reside in California, you will enjoy the flexibility to telecommute* as you take on some tough challenges. This is an after-hours role. Schedule includes weekends Saturday & Sunday, -3 evenings on weekdays and holidays.Location: - Remote in CaliforniaPrimary Responsibilities: -

  • Initial behavioral health triage of members in a call center environment
  • Analyze and investigate members' questions
  • Provide explanations and interpretations of benefits/coverage, benefit authorizations, treatment plan processing and assistance in finding behavioral health services
  • Analyzes and investigates
  • Provides explanations and interpretations within area of expertiseWhat are the reasons to consider working for UnitedHealth Group? - Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. -Some of our offerings include:
    • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
    • Medical Plan options along with participation in a Health Spending Account or a Health Saving account
    • Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
    • 401(k) Savings Plan, Employee Stock Purchase Plan
    • Education Reimbursement
    • Employee Discounts
    • Employee Assistance Program
    • Employee Referral Bonus Program
    • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
    • More information can be downloaded at: -You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:
      • Master's Degree in the Behavioral Health Field (Counseling, Psychology, Social Work, Human Services)
      • 6+ months of call center experience
      • 6+ months of prior experience in the Behavioral Health field with direct client contact
      • Must be open to work Monday - Sunday for an 8-hour shift early morning, afternoon, night shift, weekends & holidays
      • Intermediate to Expert in navigating Microsoft Office programs such as Excel, Word, Outlook, etc.
      • Must be a current resident of California
      • Full COVID-19 vaccination is an essential requirement of this role. UnitedHealth Group will adhere to all federal, state, and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliancePreferred Qualifications:
        • Previous explanations and interpretations of benefits/coverage and benefit authorizationsTo protect the health and safety of our workforce, patients, and communities we serve, UnitedHealth Group and its affiliate companies now require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles require full COVID-19 vaccination as an essential job function. UnitedHealth Group adheres to all federal, state, and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So, when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group -is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.Job Keywords: Behavioral Intake Counselor, Optum, UnitedHealth Group, healthcare, Cypress, California, EAP, direct client contact, -benefits/coverage, benefit authorizations, treatment plan, #RPO, work from home, work at home, WFH, WAH, hiring immediately, mental health, nights, weekends, holidays, after hours, late shift, telecommute,remote, #Yellow

Keywords: UnitedHealth Group, Rohnert Park , After Hours Behavioral Intake Counselor -, Other , Rohnert Park, California

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