Animal Shelter Coordinator
Company: Rohnert Park City
Location: Rohnert Park
Posted on: June 6, 2021
The City of Rohnert Park is seeking an Animal Shelter
Coordinator to assist in providing administrative oversight of the
operations of the Animal Shelter. The ideal candidate for this
unique position will display excellent organizational and
communication skills, have experience with behavior modification
techniques for dogs and cats, and thrive in a fast-paced
environment with an interesting assortment of daily duties.
Under direction, plans, organizes, coordinates, and provides
direction and oversight for the operations of the Animal Shelter;
provides customer service and direct animal care; assists in the
veterinary clinic; creates behavior assessment, enrichment, and
modification programs for shelter animals; implements strategies to
increase compliance with animal licensing requirements; supervises
staff and volunteers and oversees services for the Animal Shelter;
maintains positive working relationships with a variety of
stakeholders, including vendors and other shelter and rescue
organizations; performs related work as required.
SUPERVISION RECEIVED AND EXERCISED
Receives direction from the Animal Shelter Supervisor. Exercises
technical and functional direction over and provides training to
assigned staff and volunteers.
This is a journey level class that has supervisory, program
coordination, administrative, and day-to-day operational
responsibilities. Incumbents are responsible for overseeing,
coordinating, and participating in animal shelter operations to
ensure that the Animal Shelter services and activities are safe and
effective and provide the highest level of customer satisfaction
for public use. Responsibilities include planning, scheduling, and
directing part-time staff and volunteers in the provision of
services and performing a variety of tasks in the operations and
activities of the Animal Shelter. This class is distinguished from
the Animal Shelter Supervisor in that the latter has full
managerial and operational responsibility for all aspects of the
operations of the Animal Shelter.
Management reserves the right to add, modify, change, or rescind
the work assignments of different positions and to make reasonable
accommodations so that qualified employees can perform the
essential functions of the job.
Oversees, coordinates, and participates in the day-to-day
operations of the Animal Shelter.
Plans, schedules, prioritizes, and assigns work; communicates
status of activities and services to appropriate personnel, working
cooperatively to schedule activities and services in accordance
with established and special operational priorities.
Assists in the recruitment and selection of staff and provides
Provides direction and guidance to assigned part-time staff;
orients, instructs, and trains employees in work methods and
procedures, use of computer systems and software, and relevant
safety precautions; monitors, reviews, controls, and evaluates
quality of work.
Monitors and evaluates the effectiveness of the Animal Shelter
operations and activities, and recommends improvements or
Oversees, coordinates, and participates in providing responsible
customer service in operating the Animal Shelter.
Responds to complaints and requests for information; interprets
and applies regulations, policies, procedures, systems, rules, and
precedents in response to inquiries, concerns, and complaints from
the public as necessary to ensure an expedient and satisfactory
Purchases shelter supplies and equipment; maintains and monitors
inventory; maintains records of purchases; and monitors supplies
Participates in administrative activities and other departmental
support, including serving as a representative for
- Attends and participates in meetings; stays abreast of new
trends and innovations in animal shelter operations and
Learns and applies emerging technologies to perform duties in an
efficient, organized, and timely manner.
Recommends, develops and implements policies, protocols, and
procedures related to animal behavioral enrichment, temperament
testing and rehabilitation to improve adoptability and shorten
length of stay.
Participates in behavior counseling meetings with the public,
volunteers, and foster homes on problem behaviors to reduce animal
surrenders, and provide placement recommendations.
Updates and maintains social media postings as necessary.
Oversees front counter operations and tracks status and progress
of shelter animals, including intake, temperament testing, and
behavior modification/training plans.
Cultivates and maintains positive working relationships with
staff, volunteers, the public, vendors, other shelter and rescue
organizations, governmental organizations, professional
associations, and other City departments
Keeps staff informed and educated on safety practices and
policies, and models safe work practices; takes immediate action to
address any safety concerns that could put a staff member,
volunteer, client, animal, or the organization at risk.
Participates in development of strategic planning goals and
action plans, and policy/procedure development and
Implements strategies to increase compliance with animal
licensing municipal codes.
Assists the Animal Health Technician and veterinarian in the
clinic as needed.
Oversees and assists staff in the care and feeding of animals
and the cleaning and maintenance of shelter facilities.
Assists Public Safety and other agencies' officers with
enforcing the animal control codes and ordinances; may act as a
disaster service worker in the event of a disaster or emergency
including setting up the emergency animal shelter and coordinating
- Performs other duties as assigned.
In performing the duties described above, the incumbent is
- Provide outstanding and friendly customer service.
- Create and maintain a respectful and collaborative working
- Communicate honestly and behave in a manner that is ethical,
legal and fiscally responsible.
- Demonstrate care for the organization, customers, and
- Perform work of the highest quality possible.
- Practice and encourage initiative and innovation to improve the
Qualifications and Requirements
Any combination of training and experience that would provide
the required knowledge, skills, and abilities is qualifying. A
typical way to obtain the required qualifications would be:
Equivalent to completion of the twelfth (12th) grade
supplemented by college-level coursework, certification or advanced
training in animal behavior, dog training, or a related field and
two (2) years of animal-related or dog training/behavior
experience. One year of supervisory experience is highly
Licenses and Certifications:
For the complete job description, including required knowledge,
abilities and working conditions, pleaseclick here.
To be considered for this opportunity, please visit "Job
Opportunities" atwww.rpcity.orgfor an online application and the
required supplemental questionnaire. Work history must include all
employment for the last 10 years. All applications will be screened
for completeness and possession of minimum qualifications.
Applications will be reviewed in detail to identify the most
qualified candidates to interview.
You may submit a resume or other relevant documents to further
describe your qualifications; however, "See Resume" will not meet
the requirements to submit a complete application, including
employment history, or be accepted in lieu of responses to
If you need assistance applying online, please click on the
Application Help/FAQ's link: www.governmentjobs.com/home/faq.
If you are a CalPERS retiree, you may not work for the City of
Rohnert Park more than 960 hours per fiscal year, July 1st through
June 30th, nor in a regular, i.e., permanent, position. Work
assignments must be temporary, i.e., typically limited to 12
Keywords: Rohnert Park City, Rohnert Park , Animal Shelter Coordinator, Other , Rohnert Park, California
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