Company: Graton Resort & Casino
Location: Rohnert Park
Posted on: January 14, 2021
Position Summary:Ensure the safety and security of guests, Team
Members and Company assets. Perform responsibilities in accordance
with all Company standards, policies, and procedures.Essential
Functions:1. Responsible for practicing, supporting, and promoting
Graton Resort & Casino's Company-wide culture and demonstrating
Service Standards at all times.2. Respond to and assist in all
emergencies, including but not limited to fires, medical
emergencies, and criminal activity.3. Patrol and observe all public
areas, Team Member service areas, and Company grounds for the
safety of guests and Team Members.4. Respond to all disturbances in
order to defuse the incident. Be prepared to become involved in a
physical confrontation when necessary. Always remain alert.5.
Observe, report, and take action as directed by the supervisor with
respect to all suspicious, unusual situations.6. Transport and
protect Company funds.7. Document all incidents as directed by the
immediate supervisor.8. Escort Team Members to and from their
vehicles when requested. Jump-start guests' and Team Members'
vehicles when needed.9. Have working knowledge of, and enforce, all
applicable laws, policies and procedures.10. Maintain a high level
of personal integrity.11. Ensure overall guest satisfaction.12.
Practice teamwork, support fellow Team Members, and create an
energized, positive work atmosphere.13. Maintain grooming and
uniform standards. Overall appearance is to be immaculate and
nametags are to be worn at all times.14. Interact with guests in a
friendly and courteous manner.15. Be aware of and handle guest
opportunities.16. Maintain daily log, i.e. time checks17. Must have
knowledge of MSDS booklet location for your area.18. See additional
guidelines for specific functions, i.e. Podium Officer and Bike
Officer.Minimum Qualifications:1. Ability to communicate
effectively with Guests, Team Members and Management in both
written and verbal form.2. High School education or equivalent
preferred.3. Must be at least 21 years of age.4. Possess a Gaming
Work Card, Alcohol Awareness Certification, and valid Driver's
License for the state in which the property is located.5. CPR/AED
Certification required.6. Must not have been convicted of any crime
for which registration is required.Physical Requirements:1.
Requires normal, corrective vision range, the ability to see color
and the ability to distinguish letters, numbers and symbols.2.
Manual dexterity to operate job related equipment.3. Ability to
subdue person(s), ability to run, climb stairs, sit, stand and walk
for duration of shift. Ability to drag an unconscious person during
an evacuation.4. Acute sense of smell and sound, and the ability to
communicate using a two-way radio and telephone.5. Ability to lift
up to 50 lbs with or without assistance.6. Further physical
requirements include but not limited to:* Standing* Kneeling /
Crouching* Walking* Bending* Lifting* Climbing* Grasping /
Handling* ReachingWork Conditions:Work is typically in an area,
which may be unusually hot, cold, noisy, and may contain second
hand smoke. Work may be performed in small areas with a 3 ft. wide
access. Tasks performed from a non-sitting position. Team Members
will be required to stand, walk, lift, reach, push, pull and grasp.
These tasks include the maintenance and care of assigned area. Work
may entail trained chemical usage. Constant contact with fellow
Team Members and Guests.
Keywords: Graton Resort & Casino, Rohnert Park , Security Officer, Other , Rohnert Park, California
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