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Security Officer

Company: Graton Resort & Casino
Location: Rohnert Park
Posted on: January 14, 2021

Job Description:

Position Summary:Ensure the safety and security of guests, Team Members and Company assets. Perform responsibilities in accordance with all Company standards, policies, and procedures.Essential Functions:1. Responsible for practicing, supporting, and promoting Graton Resort & Casino's Company-wide culture and demonstrating Service Standards at all times.2. Respond to and assist in all emergencies, including but not limited to fires, medical emergencies, and criminal activity.3. Patrol and observe all public areas, Team Member service areas, and Company grounds for the safety of guests and Team Members.4. Respond to all disturbances in order to defuse the incident. Be prepared to become involved in a physical confrontation when necessary. Always remain alert.5. Observe, report, and take action as directed by the supervisor with respect to all suspicious, unusual situations.6. Transport and protect Company funds.7. Document all incidents as directed by the immediate supervisor.8. Escort Team Members to and from their vehicles when requested. Jump-start guests' and Team Members' vehicles when needed.9. Have working knowledge of, and enforce, all applicable laws, policies and procedures.10. Maintain a high level of personal integrity.11. Ensure overall guest satisfaction.12. Practice teamwork, support fellow Team Members, and create an energized, positive work atmosphere.13. Maintain grooming and uniform standards. Overall appearance is to be immaculate and nametags are to be worn at all times.14. Interact with guests in a friendly and courteous manner.15. Be aware of and handle guest opportunities.16. Maintain daily log, i.e. time checks17. Must have knowledge of MSDS booklet location for your area.18. See additional guidelines for specific functions, i.e. Podium Officer and Bike Officer.Minimum Qualifications:1. Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form.2. High School education or equivalent preferred.3. Must be at least 21 years of age.4. Possess a Gaming Work Card, Alcohol Awareness Certification, and valid Driver's License for the state in which the property is located.5. CPR/AED Certification required.6. Must not have been convicted of any crime for which registration is required.Physical Requirements:1. Requires normal, corrective vision range, the ability to see color and the ability to distinguish letters, numbers and symbols.2. Manual dexterity to operate job related equipment.3. Ability to subdue person(s), ability to run, climb stairs, sit, stand and walk for duration of shift. Ability to drag an unconscious person during an evacuation.4. Acute sense of smell and sound, and the ability to communicate using a two-way radio and telephone.5. Ability to lift up to 50 lbs with or without assistance.6. Further physical requirements include but not limited to:* Standing* Kneeling / Crouching* Walking* Bending* Lifting* Climbing* Grasping / Handling* ReachingWork Conditions:Work is typically in an area, which may be unusually hot, cold, noisy, and may contain second hand smoke. Work may be performed in small areas with a 3 ft. wide access. Tasks performed from a non-sitting position. Team Members will be required to stand, walk, lift, reach, push, pull and grasp. These tasks include the maintenance and care of assigned area. Work may entail trained chemical usage. Constant contact with fellow Team Members and Guests.

Keywords: Graton Resort & Casino, Rohnert Park , Security Officer, Other , Rohnert Park, California

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