RohnertParkRecruiter Since 2001
the smart solution for Rohnert Park jobs

Senior Member Service Representative (Senior Teller)

Company: Patelco Credit Union
Location: Rohnert Park
Posted on: January 13, 2021

Job Description:

About Patelco Credit Union:We're here to help people in communities throughout Northern California build financially healthy lives. We do this by being attentive and partnering with our members to understand what is financially best for them. We thrive on change, and we put people first. If you're looking to use your skills and knowledge to make a difference in the lives of others, we look forward to hearing from you.Patelco is a not-for-profit credit union, serving the financial needs and aspirations of more than 400,000 members. What we earn, we return to our members in savings from lower loan rates, fewer fees, and personalized service that focuses on transparency, simplicity, and trust. Our mission remains the same as when we started in 1936, to provide products, services, education and expertise that will empower our members to rise up and achieve financial freedom.Overview:We seek to hire a Senior Member Services Representative to serve our members in the Rohnert Park branch. As a Senior Member Service Representative (Sr. MSR) in our branches you will have the chance to make a difference in the lives of every member you serve. This is an individual contributor role which reports into the Manager, Retail Branch.Responsibilities:* Offer best in class customer service to our members.* Open accounts for new and existing members, as well as service those accounts.* Handle complex accounts and transactions.* Lead by example and train new team members.* Partner with the Assistant Branch Manager to maintain operational integrity, including audits.* Converse with members in order to assess their known and unknown needs and identify the appropriate products, solutions and services.* Adopt new and existing tools that will enhance the member consultation process.* Initiate, process, and fund consumer loans such as credit cards, personal loans, etc.* Exercise informed judgement as appropriate to accommodate members.* Advocate member adoption of new technology, campaigns, promotions and digital products.* Understand and comply with all applicable federal and state laws and banking regulations (including those related to OFAC and Bank Secrecy Act / Anti-Money Laundering compliance) and Patelco Credit Union's policies and procedures.Qualifications:* Service Passion, Integrity, and Resourcefulness.* Eagerness to learn and a drive for continuous improvement.* 1-2 years of prior experience in financial services or lead customer service experience required* Technically savvy with smartphone operating systems, PCs and email systems.* Excellent consultative and written communication skills.* Ability to be professional and empathetic in all interactions.* Flexible work schedule, including Saturdays.* High School Diploma/GED* Ability to stand or walk for extended periods of time.We Offer:* Empowerment, Engagement, and Teamwork.* An inspiring career that benefits both you and your community* Competitive compensation packages with bonus opportunity* Full Medical/Dental/Vision benefits with minimal eligibility waiting period* Generous 401(k) with 3% Safe Harbor and 5% employer match* Discounts on loan products* Tuition Reimbursement* Community outreach opportunitiesPatelco Credit Union is an Equal Opportunity Employer: disability/veteranKey words: Banking, Credit Union, Teller, Senior Teller, Universal Banker, Customer Service, Bank, Finance, Full-TimeIND123

Keywords: Patelco Credit Union, Rohnert Park , Senior Member Service Representative (Senior Teller), Other , Rohnert Park, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Packaging Representative
Description: Auto req ID: 263362BR br Job Summary FedEx Ground is an essential business that needs people to help us support the economy, handling life-saving medications and other items that keep our communities (more...)
Company: FedEx Ground
Location: San Ramon
Posted on: 01/22/2021

No Car? No Problem. Deliver With Doordash On Our E-Bikes
Description: Want to earn money, but
Company: Doordash
Location: West Sacramento
Posted on: 01/22/2021

Package Sorter
Description: Auto req ID: 263362BR br Job Summary FedEx Ground is an essential business that needs people to help us support the economy, handling life-saving medications and other items that keep our communities (more...)
Company: FedEx Ground
Location: San Ramon
Posted on: 01/22/2021


Consumer Loan Sales Specialist **Sign on Bonus**
Description: PUT YOUR CAREER IN MOTION AS A CONSUMER LOAN SALES SPECIALIST-At OneMain, Consumer Loan Sales Specialists empower customers - listening to their needs and providing access to friendly, fast and affordable (more...)
Company: OneMain Financial
Location: West Sacramento
Posted on: 01/22/2021

Assistant Colorist, Licensed Cosmetologist
Description: Job DescriptionAssistant Colorist, Hair Color Bar As the Madison Reed Hair Color Bar Assistant Colorist, you will be responsible for ensuring the client experience is seamless from arrival to departure. (more...)
Company: Madison Reed
Location: San Ramon
Posted on: 01/22/2021

Clinical Laboratory Scientist
Description: Kelly is working with a global diagnostics company looking for a Clinical Laboratory Scientist. This is a contract position. br br Title: Clinical Laboratory Scientist br br Shift: Tuesday - Saturday (more...)
Company: Kelly
Location: West Sacramento
Posted on: 01/22/2021

Make Deliveries With Our E-Bikes - Deliver With Doordash
Description: Want to earn money, but
Company: Doordash
Location: West Sacramento
Posted on: 01/22/2021

Deliver With Doordash - No Vehicle Required.
Description: Want to earn money, but
Company: Doordash
Location: West Sacramento
Posted on: 01/22/2021

24 OR 26 FT BOX TRUCK INDEPENDENT CONTRACTORS
Description: 24 OR 26 FT BOX TRUCK INDEPENDENT CONTRACTORS Woodland Updike DL is looking for independent owner-operators that are experienced in home delivery and assembly of furniture and household items in Woodland (more...)
Company: Updike Distribution Logistics
Location: West Sacramento
Posted on: 01/22/2021

Packaging Position
Description: Auto req ID: 263362BR br Job Summary FedEx Ground is an essential business that needs people to help us support the economy, handling life-saving medications and other items that keep our communities (more...)
Company: FedEx Ground
Location: San Ramon
Posted on: 01/22/2021

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Rohnert Park RSS job feeds