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GRATON RESORT & CASINO: Steakhouse Host

Company: GRATON RESORT & CASINO
Location: Rohnert Park
Posted on: November 22, 2021

Job Description:

Position Summary:The is responsible for greeting and seating guests in a friendly, courteous and professional manner. This position manages the flow of reservations to maximum guest experience. Duties include answering the phone and booking reservations using Open Table System.Essential Functions:1. Responsible for practicing, supporting and promoting Graton Resort & Casino's Company-wide culture and demonstrating Graton Resort & Casino's Service Standards at all times.2. Monitors doors at all times to ensure guests are greeted and seated in a timely fashion.3. Seat parties evenly throughout open stations, or place parties on a waiting list.4. Update table status using the Open Table System.5. Answer telephone within three rings and make reservations using Open Table System.6. Communicate guest opportunities to management.7. Perform all pre and post side work, including cleaning all menus and host podium.8. Ensure that tables are fully and appropriately set before seating guests.9. Present menus from the left side after guest has been seated in a comfortable position.10. Attend to any and all guests requesting items.11. Have a working knowledge of the specials of the day.12. Assist in bussing and/or resetting tables.Required Qualifications:1. Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form.2. Must be at least 18 years of age.3. Must have, or be able to obtain a California Food Handlers Certification.4. Must be able to obtain a gaming license from the Graton Gaming Commission.5. Ability to work in a fast-paced environment.6. Ability to handle a flexible work schedule, work weekends, holidays and all shifts.Physical Requirements:1. Requires normal, corrective vision range, the ability to see color and the ability to distinguish letters, numbers and symbols.2. Requires manual dexterity to operate job related equipment.3. Ability to stand for long periods of time.

Keywords: GRATON RESORT & CASINO, Rohnert Park , GRATON RESORT & CASINO: Steakhouse Host, Hospitality & Tourism , Rohnert Park, California

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