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Associate Customer Success Manager

Company: Integral Ad Science
Location: San Francisco
Posted on: June 18, 2019

Job Description:

Associate Customer Success Manager IAS is looking for the right people to continue our rapid growth. We want to find the people at the start of their careers who can become future leaders in digital advertising. As a part of our customer success team, this role offers potential to gain in-depth experience of the verification space within the advertising industry. Under the direction of customer success managers, you will learn technical, communication, and commercial skills. Training will be provided in all areas. Responsibilities:

  • Understand the data flows between advertisers, platforms and publishers
  • Manage booking processes for new campaigns in Salesforce
  • Assist with on-boarding new clients
  • Support the Customer Success team with monthly billing tasks
  • Preparing regular reporting and data analysis for end of campaign reporting
  • Attend external meetings with clients
  • Develop process and methodology documentation
  • Support the customer success team in strategic endeavours
  • Build a solid understanding of all IAS products and processes
  • Adhere to IAS values at all times The Ideal Candidate
    • Strong analytical skills with proven ability to interpret data
    • Awareness of online advertising/marketing is a must
    • Ability to learn quickly and grasp different processes and/or systems
    • Enthusiasm to work within a fast-paced and dynamic environment
    • Ability to prepare clear and concise client-ready documents
    • Fluency with Microsoft PowerPoint, Word, Excel About Integral Ad Science Integral Ad Science (IAS) is a global technology company that offers data and solutions to establish a safer, more effective advertising ecosystem. We partner with advertisers and publishers to protect their investments, capture consumer attention, and drive business impact. Founded in 2009, IAS is headquartered in New York with global operations in 13 countries. Our growth and innovation have been recognized in the Inc. 5000, Crain's Fast 50, Forbes America's Most Promising Companies, and I-COM's Smart Data Marketing Technology Company. Learn more at . Equal Opportunity Employer: IAS is an equal opportunity employer, committed to our diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We strongly encourage women, people of color, members of the LGBTQIA community, people with disabilities and veterans to apply. To learn more about us, please visit and Attention agency/3rd party recruiters: IAS does not accept any unsolicited resumes or candidate profiles. If you are interested in becoming an IAS recruiting partner, please send an email introducing your company to . We will get back to you if there's interest in a partnership.

Keywords: Integral Ad Science, Rohnert Park , Associate Customer Success Manager, Executive , San Francisco, California

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