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Company: Best Western Sonoma Winegrower's Inn
Location: Rohnert Park
Posted on: November 16, 2021

Job Description:

Job Details

Job Location: Best Western Sonoma Winegrower's Inn - Rohnert Park, CA

Salary Range: Undisclosed

Join the 30-year-old Company turned start-up that is making waves in Hospitality!

With Home Offices in Los Angeles + Waikiki, Springboard Hospitality has reinvented itself from a successful 30-year legacy in small-scale hospitality management with a focus on 150 rooms or less to launch its next 30 years (and beyond) as the leader in independent + branded lifestyle hotels.

Be a part of our diverse team where we value innovative thinkers from diverse experience that help define a new intersection of bold ideas & problem solvers.

Assistant General Manager

More efficiency. More innovation. More edge.

Would you consider yourself "Operationally-savvy"?

Do you possess the passion to lead, support and motivate your team?

Do you have the competitive spirit in making sure that you run the best hotel in the area?

If you said 'yes' to all of the above, we are looking for you--our future ASSISTANT GENERAL MANAGER, at one of our Springboard properties.

Here is your main responsibility:

As the Assistant General Manager, you will be responsible for consistently achieving hotel profitability through efficient and guest-focused operation, ensuring a high level of guest and associate satisfaction.

Here's what the job would look like:

As the Assistant General Manager, you will comply with the Company's standards and regulations encouraging safe, efficient and profitable hotel operation. In partnership with the General Manager and Area General Manager, you will maximize productivity, identify challenges and assist in implementing solutions.

You are in-charge!

Here are your responsibilities by area:


-Establish, implement and maintain accountability for standard operating procedures, company policies, specifications, programs and initiatives relating to all revenues within the property
-Elevate guest experience in all operations, ensuring effective training
-Work collaboratively with department heads, conducting weekly staff meetings, ensuring that all scheduled meetings take place
-Ensuring the cleanliness and maintenance of the physical property through inspections and preventative maintenance programs with department heads
-Be in the public areas during peak times, greeting guests and offering assistance as needed.

-Plan, collaborate and implement sales strategies and communication plans as directed by the Corporate team
-Identify and monitor market changes and trends with the property's comp set and implement related improvements and efficiencies within the hotel

-Monitor budgets versus actual results, report variances to leadership and take all necessary corrective actions to address variances.
-Ensure excellence in day-to-day financial accounting, reporting, analytical and planning functions, as well as, the integration of best practices within the property
-Ensure timely and accurate financial reporting, forecasting and communication as designated by the Corporate office
People & Culture

-Develop effective training programs/materials utilizing a variety of media, modify programs as needed, and maintain responsibility for timely and effective training of all associates in the property.
-Oversee all associates within the property, in partnership with the department heads, making sure that company policies and procedures are observed consistently.
-Serve as a coach, mentor, and team-builder for the property, in partnership with the Area General Manager or Area Managing Director and People and Culture.
You may be assigned this:

-Perform special projects and other responsibilities as assigned. Participate in task force and Corporate assignments, as needed.

Our expectations from you:

-Abide by payroll policies, procedures, Meals and Rest Periods policy and Springboard Rules of Conduct.
-Demonstrate a working knowledge of all hotel safety and security procedures as required maintaining a secure and safe environment for associates as well as guests.
-Read and abide by all the regulations and rules of conduct stated in the Springboard Associate Manual
These are what the job requires:

Education & Experience

-BA/BS Bachelor's Degree or proven work experience
-Experience in independent boutique properties
-Experience in operations, budgeting, forecasting, revenue management, and sales & marketing
Skills and Abilities:

-Operates with a sense of urgency and discipline

-Proven experience in hotel operation
-Ability to perform critical analysis
-Demonstrate aptitude in decision-making and problem-solving
-Adaptable experience with hotel property management systems
-Strong management and leadership skills

No. of associates supervised: 10-75 associates

Travel required: only as needed

Hours Required: 40-50 Hours per Week; Scheduled days and times may vary based on need

OLS Hotels & Resorts, dba Springboard Hospitality (Springboard) is proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace .

Keywords: Best Western Sonoma Winegrower's Inn, Rohnert Park , ASSISTANT GENERAL MANAGER, Executive , Rohnert Park, California

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