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Fitness Manager II

Company: 24 Hour Fitness
Location: Rohnert Park
Posted on: February 20, 2021

Job Description:

Job Description: FULL-TIME Full-time LOCATION 6345 Commerce Blvd Rohnert Park CA 94928 JOB SUMMARY - The Fitness Manager II (FMII) ensures the club delivers an outstanding and well-rounded fitness experience to all members through a holistic approach to offering fitness products and services. Through hiring and developing talented team members who build relationships and translate the value of fitness offerings, a strong focus on behaviors that drive member retention, and proactively reviewing process and team member effectiveness, the FMII drives both successful member engagement and attainment of fitness revenue goals. ESSENTIAL DUTIES & RESPONSIBILTIES Leadership Excellence - 60% * Hires, trains and fosters continuous development of all Fitness team members, including Fitness Coaches (FC), Master Coaches (MC), Group X Coaches (GXC), and Fitness Supervisor (FS). * Leads Fitness team members to provide members with a full complement of fitness offerings tailored to meet members' individual needs. Models relationship building and product/service offerings, and acts as subject matter expert to support all team members in providing total fitness solutions. * Cultivates Fitness team members' skills through continuous assessment, feedback and coaching via session/class observation. * Implements and oversees regular training to ensure all fitness team members provide exceptional service in a member-centric environment. Regularly shares industry updates to complement offerings. * Encourages members to take advantage of a wide assortment of fitness offerings tailored to meet their goals, and inspires team members throughout the club to do the same. * Manages overall performance, engagement, and personnel matters for fitness team members. * Responsible for the successful attainment of department targets, including revenue, class penetration, and member retention though all fitness offerings in club. Fitness Management - 30% * Develop fitness business and GX program plans utilization and review weekly sales numbers & club statistics with General Manager to identify potential revenue gaps and modify team execution strategy as necessary. * Creates and updates fitness, group sessions and class schedules, including open class management and group session and class coverage, to bring to members the right classes at the right time. Drives improved group session and class utilization and effectiveness of programming. * Manages fitness and GX labor budgets, and ensures team members properly use the Time & Labor and Fitness Scheduling Systems. * Ensure accurate administration of Personal Training including client records, measurement tracking, and workout programs. * Evaluates, manages and support all aspects of fitness and GX equipment ordering. * Oversees and engages in the successful onboarding of new members clients, fully acclimating to fitness offerings to achieve fitness goals. Cross Functional Leadership and Development - 10% * Develops a broad skill set in order to understand the fundamental roles and duties of the Sales & Service Manager (SSM) and GM. *Leans in to provide members with solutions to all club-related needs or concerns, where SSM/GM are absent and/or need extra support * Actively engages in formal and informal cross-training activities. * Coach client sessions, group sessions and classes occasionally. ORGANIZATION RELATIONSHIPS All Fitness Coaches, Master Coaches and Group X Coaches report directly to the FMII. QUALIFICATIONS Knowledge, Skills & Abilities * Technique and program design for both personal training and group fitness * Positive and productive leadership, including motivating, coaching, and communicating with diverse groups * Strong interpersonal skills and a sincere desire to help people achieve their goals, both members and team members * Gap analysis strengths, in both performance management and business results * Collaboration and willingness to support frontline and leadership team members across departments Core Traits Ambitious -a desire and determination to succeed; undeterred by failure Attentive -mindful, observant, empathetic, considerate of others Dependable -consistent, flexible, true to their word; can be relied upon by others Enthusiastic -engaged, positive; eager to be of service Genuine -fully authentic, sincere and open-minded; shows up as who they are Energy -strong endurance, self-motivated; faces challenges head-on Honest -demonstrates high integrity, conscientious, truthful; stands up for their beliefs Inquisitive -eager to learn and understand, observant; interested in others Performance-Minded -strives to excel and better their abilities; delivers results at the highest level Minimum Educational Level/Certifications * High School Diploma or GED required, Bachelor's degree preferred * National Certification (One or more of the following certifications): o American College of Sports Medicine (ACSM) Certified Personal Trainer Health Fitness Specialist Clinical Exercise Specialist Clinic

Keywords: 24 Hour Fitness, Rohnert Park , Fitness Manager II, Executive , Rohnert Park, California

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