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Director of IT

Company: E-Business International, Inc.
Location: Rohnert Park
Posted on: June 26, 2020

Job Description:

Role Director of Technology operations(Netsuite) Location Rohnert Park, CA Job type Full time Permanent Position Summary The Director of Operations optimizes all business processes through the use of technology. The role is heavily focused on technology as it relates to P2P (Procure to Pay) and O2C (Order to Cash) cycles. The ideal candidate has experience utilizing and implementing technology solutions for a company that is in CPG or outsourced manufacturing. Responsibilities Evaluate and optimize business processes for order to cash and procure to pay cycles. Manage IT, account management, analytics and customer service departments. Provide strategic thought leadership for current and future overall business processes Define, elicit business intelligence needsmetrics and drive implementation of BI strategiesanalytics. Project manage larger customer rollouts involving multiple departments e.g. supply chain, logistics, sales, finance. Recommend third party systems for enhancing efficiency of business processes such as order management, data redundancy, demand planning, business intelligence, EDIhellip Implement best practices and strategies for enhancing website rankings, customer e-commerce engagement and satisfaction. Continuously improve processes for higher productivity and efficiency across the business and implement best industry practices. Work with cross functional departments to define KPIs metrics - sales, supply chain, account management, etc. Required Qualifications 10+ yearsrsquo experience in a hands-on technologybusiness process operations role. Bachelorrsquos Degree in a technical field (engineering, computer science) preferred. Excellent leadership and management skills. Experience in evaluating technology requirements and optimizing processes related to supply chain, logistics, order management, warehousing etc. Thorough understanding of Procure to Pay and Order to Cash process cycle. Demonstrated experience in business process design, mapping and optimization. Experience in defining and implementation of BI needs. Experience in creating and implementing best customer service practices and processes Strong organizational, project management and time management skills Strong analytical skills, experience with ERP (specifically NetSuite), CRM, accounting, inventory and order management systems. Excel expert. Experience in distribution, food service, packaging, consumer non-durables or plastics industries highly desired. Kind regards, Dinesh 732 607 4245

Keywords: E-Business International, Inc., Rohnert Park , Director of IT, Executive , Rohnert Park, California

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